fifaqqPrivacy Policy

This page describes what we collect when you use fifaqq and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with anti-money-laundering regulations. Our fifaqq platform processes payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Your data travels through secure channels and remains encrypted at rest on our servers.

We at fifaqq do not sell your personal information to third parties. We share your data only with payment processors, financial institutions, and regulatory bodies as required by law. You can request a copy of your data or request account deletion anytime by contacting our support team.

Our privacy practices are designed to balance your account security with your right to access and control your information. This policy explains our data collection, storage, retention, and your options for managing your fifaqq account information.

What We Collect on fifaqq

We at fifaqq collect the following information when you create an account: your email address, phone number, password (encrypted), and IP address of your first login. We use your email as your unique fifaqq identifier—we send account notifications, password resets, and transaction confirmations to this address. We collect your phone number for SMS verification during account creation and for two-factor authentication on new-device logins.

Before your first withdrawal on fifaqq, we require identity verification documents. We collect your government ID (KTP or passport), full name as it appears on your ID, and proof of address (utility bill or recent bank statement dated within three months). We scan and store these documents securely on our fifaqq servers. We use this KYC data only to verify your identity and comply with local anti-money-laundering regulations. We do not share your government ID with third parties—only payment processors and regulatory authorities receive this data when legally required.

We collect transaction data for all fifaqq activity: deposits, withdrawals, bets, payouts, and account adjustments. Each transaction records your timestamp, amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank name), and result. We retain this complete transaction ledger for seven years to comply with regulatory requirements. We also track your login history—timestamp, IP address, and device type—so you can review access to your fifaqq account anytime in your account settings.

Data We Do Not Collect

We do not collect cookies on fifaqq beyond those required for session management and security. We do not track your browsing outside our platform. We do not use third-party analytics tools that profile your behavior across other websites. We do not use your data to build advertising profiles or sell to data brokers. We do not collect biometric data (fingerprints, facial recognition) unless you voluntarily enable device-level security on your mobile.

How We Use Your Data on fifaqq

We use your email and phone number to verify your fifaqq account and send you transaction confirmations, security alerts, and password-reset links. We use your KYC documents to confirm your identity before processing withdrawals and to maintain compliance with local regulations. We analyze fifaqq transaction patterns to detect fraud—if we notice unusual activity (large withdrawal to a new payment method, multiple rapid deposits from different countries), we may request additional verification or temporarily suspend your account pending review.

We use your login history and device information to protect your fifaqq account from unauthorized access. If we detect a login from an unusual location or device, we may require SMS verification before granting access. We use your IP address to flag potential account takeovers or fraud attempts. We do not use your data for marketing purposes—we do not send promotional emails or targeted advertising based on your fifaqq activity.

Data Storage and Retention on fifaqq

We store all fifaqq account data on encrypted servers. Our infrastructure includes redundant backups to prevent data loss. Our servers may be located outside your jurisdiction—when you use fifaqq, your data may transit through international networks. We maintain industry-standard security protocols including firewalls, intrusion detection, and regular security audits.

We retain your fifaqq transaction history for seven years to comply with anti-money-laundering and tax regulations. We retain your KYC documents for the duration of your fifaqq account plus seven years after deletion. We retain login history and device information for one year. Once these retention periods expire, we delete the data from our active systems. We may retain anonymized, aggregated data (such as transaction volume trends) indefinitely for platform improvement.

If you request account deletion on fifaqq, we delete your personal data (email, phone, password) within thirty days. We retain your transaction history and KYC documents for the full seven-year regulatory period even after deletion. You cannot access your fifaqq account after deletion, but we keep the records for compliance purposes.

Third-Party Processors and Sharing

We at fifaqq share your data with third-party payment processors to facilitate deposits and withdrawals. These processors handle your payment method information (card number, bank account, digital wallet identifier) but do not receive your KYC documents or transaction history. We maintain data-processing agreements with all third parties to ensure they protect your fifaqq data according to our standards.

We share your data with financial institutions (mobile banking, local payment, online payment, e-wallet) when you transfer funds via bank deposit or withdrawal. We share your data with mobile banking processors when you use local payment payments. We do not share your data with marketing firms, data brokers, or advertisers. We share your data with regulatory and law enforcement authorities only when legally required.

Your Rights on fifaqq

You have the right to access your fifaqq account data anytime by logging into your account. Your transaction history, login history, and account settings are visible in your fifaqq dashboard. You have the right to request a complete copy of your personal data in machine-readable format. We provide this within fifteen business days of your request.

You have the right to request correction of inaccurate fifaqq data. If you believe your email, phone, or address is incorrect, contact our support team and we update it within three business days. You have the right to request deletion of your fifaqq account and associated personal data (except transaction history retained for regulatory compliance). You have the right to opt out of non-essential communications—we stop sending promotional emails if you indicate this preference, though we continue to send transaction confirmations and security alerts.

Cookies and Device Information

We use session cookies on fifaqq to keep you logged in and remember your account preferences. We do not use tracking cookies that follow you across other websites. When you access fifaqq via our Android app, we collect your device model, operating system version, and app version to diagnose technical issues. When you access fifaqq via iOS, we collect similar device information. We do not use this information to profile your behavior—only to troubleshoot fifaqq performance issues.

Contact and Data Requests

To request access to your fifaqq data, request deletion, or report a privacy concern, contact our support team via in-app help, email, or phone during standard business hours. We respond to data requests within fifteen business days. For urgent privacy concerns, request escalation to our compliance team. We treat all privacy requests as confidential and do not share them with third parties.

We review our fifaqq privacy practices annually and update this policy to reflect changes in our data handling, technology, or applicable law. We notify you of material changes via email. Your continued use of fifaqq after a policy update constitutes acceptance of the new terms.